Usability Testing
Consumer Interviews
Hear directly from the people you want to serve, in their own language, without waiting weeks.
AI-moderated in-depth interviews in Pidgin, Swahili, Yoruba, Hausa, and 40+ other languages. 30 interviews in a week instead of a month. Full transcripts, themes, highlight reels, and the quotes you'll use in your next deck.
What it is
Consumer Interviews are AI-moderated one-on-one conversations, conducted in voice or video, in the respondent's own language. The AI asks follow-up questions, probes for depth, and adapts the conversation to what the respondent actually says.
You get every interview transcribed, every key theme surfaced, every great quote flagged — and you can watch or listen to the original recording whenever you want to hear the tone, see the face, or verify the context.
When to use it
You need qualitative depth but can't wait 6 weeks for a traditional qual project.
You're exploring a new market and need to understand how people think, not just what they click.
You want real voices in your deck, not statistics.
You're doing founder-led discovery and need to talk to users who aren't yours yet.
What you get
20-200 in-depth interviews, in the language the respondent speaks at home.
Full transcripts (translated to English if needed) — searchable, taggable.
Themed analysis with AI-surfaced patterns across respondents.
Highlight reels — the best 30 seconds from each interview, ready to drop into a deck.
Executive summary with the three things you most need to know.
How Wyza runs it
Day 1
Interview guide. Our AI helps you build it.
Day 2-5
Recruitment and fieldwork. Interviews happen asynchronously — respondents answer on their phone when it suits them.
Day 6-7
Analysis and delivery. Full pack in your inbox in a week.
See it on your own brand.
Book a demo and we'll walk you through a live study built around your market, your audience, and the decision you're trying to make.
Related use cases
CX Research
Customer Journey Mapping
The answers are already out there
Ask better questions, hear real reactions, and let Wyza handle the heavy lifting.